LiveChat - About the company
LiveChat is a funded company based in Boston (United States), founded in 2002. It operates as a Provider of AI-powered live chat software and customer service solutions. The company has 7259 active competitors, including 426 funded and 306 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Provider of AI-powered live chat software and customer service solutions. The company offers tools to increase online sales, improve customer satisfaction, and automate customer service. Features include live chat, chatbots, and integrations with other business tools. The platform provides reporting tools to analyze chat data and improve customer care.
- Website
- www.livechat.com/
- Social
- Email ID
- *****@livechat.com
Key Metrics
Founded Year
2002
Location
Boston, United States
Stage
Funding Raised
Investors
Ranked
183rd among 7259 active competitors
Employee Count
384 as on Mar 31, 2026
Legal entities associated with LiveChat
LiveChat is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
LIVECHAT COM INC CIN: 46-2912453 , United States, Active | Apr 21, 2020 | - | - | - |
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LiveChat's funding and investors
LiveChat is a funded company. LiveChat has 1 institutional investor.
View details of LiveChat's funding rounds and investors
LiveChat's founders and board of directors
Founder? Claim ProfileLiveChat's employee count trend
LiveChat has 384 employees as of Mar 26. Here is LiveChat's employee count trend over the years:
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LiveChat's Competitors and alternates
Top competitors of LiveChat include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of LiveChat, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 78/100 | |
7th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
9th |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
10th |  Apollo 2015, San Francisco (United States), Series D | Provider of AI-driven B2B sales intelligence and engagement platform | $250M | 75/100 | |
183rd |  LiveChat 2002, Boston (United States), Funding Raised | Provider of AI-powered live chat software and customer service solutions | - | 46/100 |
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LiveChat's Investments and acquisitions
LiveChat has made no investments or acquisitions yet.
Reports related to LiveChat
Here is the latest report on LiveChat's sector:
News related to LiveChat
Filter this list•
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Text had PLN 42.54 million of net profit, PLN 46.06 million of EBIT in Q2 of the 2024/2025 financial yearInwestycje.pl•Nov 28, 2024•LiveChat
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TEXT had pre -had USD 7.04 million monthly repetitions at the end of SeptemberInwestycje.pl•Oct 02, 2024•LiveChat
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Text had PLN 43.73 million of net profit, PLN 52.62 million of EBITDA profit in Q1 2024/2025gospodarka.sos.pl•Aug 29, 2024•LiveChat
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Xiao-I Corporation Partners with Leading Bank to Revolutionize Knowledge Management with Advanced AI TechnologyPR Newswire•May 24, 2024•Xiaoi, LiveChat
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TEXT had PLN 43.88 million net profit, PLN 47.46 million in EBIT profit in Q3.2023/2024Inwestycje.pl•Feb 29, 2024•LiveChat
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Text: The impact of the change in revenue recognition (MRR-ization) on the annual results will be insignificantInwestycje.pl•Jan 10, 2024•LiveChat
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Text had an estimated PLN 99.8 million of EBITDA in the first half of the year. 2023/2024Inwestycje.pl•Dec 05, 2023•LiveChat
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Text estimates that at the end of September '23, the group's MRR for all products was USD 6.47 milliongospodarka.sos.pl•Oct 02, 2023•LiveChat
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LiveChat had a net profit of PLN 45.1 million in Q1 2023/24, the consensus assumed PLN 46 milliongospodarka.sos.pl•Aug 26, 2023•LiveChat
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