Pendula - About the company
Pendula is an acquired company based in Sydney (Australia), founded in 2001 by Alex Colvin. It operates as a Customer communication management software. Pendula has raised $16.2M in funding from Octopus Ventures and MA Financial Group. The company has 2680 active competitors, including 203 funded and 195 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Customer communication management software. It allows users to resolve customer queries and connect with them across various channels that include SMS, email, social media applications, and fax. It also manages outbound communication solutions and enables users to automatically connect with the customers. It can be integrated with Salesforce and Zuora.
- Website
- pendula.com
- Email ID
- *****@pendula.com
- Registered Address
- TIGER AND BEAR PARTNERS SUITE 1 LEVEL 3,6-10 O'CONNELL STREET,SYDNEY,NSW 2000,AUSTRALIA
Key Metrics
Founded Year
2001
Location
Sydney, Australia
Stage
Acquired
Total Funding
$16.2M in 2 rounds
Latest Funding Round
Investors
Ranked
163rd among 2680 active competitors
Employee Count
27 as on Sep 30, 2026
Similar Companies
Exit Details
Acquired by Smart Communications (Aug 11, 2025)
Legal entities associated with Pendula
Pendula is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
ZIPLINE CLOUD PTY LTD CIN: 613136824 , Australia, Active | Jun 20, 2016 | - | - |
Pendula's acquisition details
Pendula got acquired by Smart Communications on Aug 11, 2025.
Click here to take a look at Pendula's acquisition in detail
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Pendula's funding and investors
Pendula has raised a total funding of $16.2M over 2 rounds. Its first funding round was on Aug 02, 2021. Its latest funding round was a Series A round on Aug 16, 2023 for $*****. 3 investors participated in its latest round. Pendula has 3 institutional investors.
Here is the list of recent funding rounds of Pendula:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Aug 16, 2023 | 5944206 | Series A | 9418830 | 5428941 | 7635803 | 4694176 |
Aug 02, 2021 | 5405553 | Series A | 2636100 | 7625404 |
View details of Pendula's funding rounds and investors
Pendula's founders and board of directors
Founder? Claim ProfileThe founders of Pendula is Alex Colvin. Alex Colvin is the CEO of Pendula.
Here are the details of Pendula's key team members:
- Alex Colvin: Founder & CEO of Pendula. Contact Info: 1 email address
View details of Pendula's Founder profiles and Board Members
Pendula's employee count trend
Pendula has 27 employees as of Sep 26. Here is Pendula's employee count trend over the years:
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Pendula's Competitors and alternates
Top competitors of Pendula include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Pendula, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 78/100 | |
7th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
9th | Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
10th | Five9 2001, San Ramon (United States), Acquired | Provider of cloud contact center software with AI and automation | $84.1M | 75/100 | |
163rd | Customer communication management software | $16.2M | 41/100 |
Looking for more details on Pendula's competitors? Click here to see the top ones
Pendula's Investments and acquisitions
Pendula has made no investments or acquisitions yet.
Reports related to Pendula
Here is the latest report on Pendula's sector:
News related to Pendula
•
Smart Communications acquires Pendula to boost AI in customer chatCFOtech•Aug 12, 2025•Smart Communications, Pendula
•
Pendula appoints Matty Sirois as new marketing director, eyes ANZ, UK expansion
Mi3•Jan 08, 2025•Atomic, Pendula
•
Pendula honoured in Global Martech Innovation Awards: The 2024 TMW 100 list
Pendula•Dec 16, 2024•Pendula
•
•
Pendula achieves SOC 2 Type II Compliance, reinforcing commitment to data security
Pendula•Aug 20, 2024•Pendula
•
UK VC firm leads $9.4m round for Australia's PendulaAsian Venture Capital Journal•Aug 16, 2023•Octopus Ventures, Pendula, EVP, MA Financial Group
•
Sydney-based Pendula raises $14.5 million to expand into Asia and EuropeSmartCompany•Aug 15, 2023•Pendula, Octopus Ventures, MA Financial Group
•
Pendula Appoints Industry Veteran Lance Callaghan To Head of Information SecurityTech Business News•May 17, 2023•Pendula, Gitlab, Collibra, ServiceNow and 1 other
•
Customer SMS venture Pendula tops up $5 million with an extra $1.75mStartup Daily•Aug 02, 2021•Pendula, MA Financial Group, EVP
•
Pendula ranked as one of the fastest-growing companies in Asia Pacific by DeloittePendula•Dec 12, 2019•Pendula
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