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Pendula - About the company

Pendula is an acquired company based in Sydney (Australia), founded in 2001 by Alex Colvin. It operates as a Customer communication management software. Pendula has raised $16.2M in funding from Octopus Ventures and MA Financial Group. The company has 2680 active competitors, including 203 funded and 195 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Customer communication management software. It allows users to resolve customer queries and connect with them across various channels that include SMS, email, social media applications, and fax. It also manages outbound communication solutions and enables users to automatically connect with the customers. It can be integrated with Salesforce and Zuora.
Social
X
Email ID
*****@pendula.com
Registered Address
TIGER AND BEAR PARTNERS SUITE 1 LEVEL 3,6-10 O'CONNELL STREET,SYDNEY,NSW 2000,AUSTRALIA
Key Metrics
Founded Year
2001
Location
Sydney, Australia
Stage
Acquired
Total Funding
$16.2M in 2 rounds
Latest Funding Round
Ranked
Employee Count
27 as on Sep 30, 2026
Similar Companies
Exit Details
Acquired by Smart Communications (Aug 11, 2025)

Pendula's acquisition details

Pendula got acquired by Smart Communications on Aug 11, 2025.
Click here to take a look at Pendula's acquisition in detail
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Pendula's funding and investors

Pendula has raised a total funding of $16.2M over 2 rounds. Its first funding round was on Aug 02, 2021. Its latest funding round was a Series A round on Aug 16, 2023 for $*****. 3 investors participated in its latest round. Pendula has 3 institutional investors.

Here is the list of recent funding rounds of Pendula:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 16, 2023
5944206
Series A
9418830
5428941
7635803
4694176
Aug 02, 2021
5405553
Series A
2636100
7625404
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Pendula's founders and board of directors

Founder? Claim Profile
The founders of Pendula is Alex Colvin. Alex Colvin is the CEO of Pendula.
Here are the details of Pendula's key team members:

Pendula's employee count trend

Pendula has 27 employees as of Sep 26. Here is Pendula's employee count trend over the years:
Employee count trend for Pendula
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Pendula's Competitors and alternates

Top competitors of Pendula include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Pendula, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
78/100
7th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
8th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
9th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
10th
Logo for Five9
Five9
2001, San Ramon (United States), Acquired
Provider of cloud contact center software with AI and automation
$84.1M
75/100
163rd
Logo for Pendula
Pendula
2001, Sydney (Australia), Acquired
Customer communication management software
$16.2M
41/100
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Pendula's Investments and acquisitions

Pendula has made no investments or acquisitions yet.

Reports related to Pendula

Here is the latest report on Pendula's sector:

News related to Pendula

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•
UK VC firm leads $9.4m round for Australia's PendulaAsian Venture Capital Journal•Aug 16, 2023•Octopus Ventures, Pendula, EVP, MA Financial Group
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