When was Sendbird founded?

Sendbird was founded in 2013 and became a unicorn in 2021, reaching the milestone in 8 years. It raised its 1st funding round 2 years after its incorporation.

Where is Sendbird located?

Sendbird is headquartered in San Mateo, United States. It is registered at San Mateo, California.

Who is the current CEO of Sendbird?

John Kim of Sendbird. They have also founded 1 company and are angel investors in 5 startups, including Smile Family and Paprika Lab.

How many employees does Sendbird have?

As of May 31, 2026, the latest employee count at Sendbird is 302.

Is Sendbird a funded company?

Sendbird is a funded company, having raised a total of $218M across 5 funding rounds to date. The company's 1st funding round was a $120K Seed round, raised on Nov 01, 2015.

How much is Sendbird worth?

The latest valuation of Sendbird is $1B as of Apr 06, 2021.

When was the latest funding round of Sendbird?

Sendbird's latest funding was a $100M Series C round on Mar 19, 2021, with participation from 7 investors.

Is Sendbird a Customer Success Management company?

The primary sectors of Sendbird are Customer Success Management, Artificial Intelligence, Customer Service Software and Chatbots.

Where does Sendbird rank among its competitors?

Sendbird ranks 42nd amongst 2825 active competitors, of which 258 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Sendbird?

Sendbird's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Sendbird - 2026 Company Profile, Team, Funding & Competitors

Sectors and market segments that Sendbird operate in

Sendbird serves in the Native AI, High Tech market segments.The primary business model of Sendbird are:

Company Details

Developer of communication infrastructure and artificial intelligence customer service agents. This business provides application programming interfaces for chat, voice, and video messaging. It offers tools for content moderation and connectivity with customer relationship management systems. The technology enables automated interactions through artificial intelligence concierges designed for enterprise customer support and engagement.

Website: sendbird.com
Social
Email ID: *****@sendbird.com
Registered Address: San Mateo, California

Key Metrics

Founded Year

2013

Location

San Mateo, United States

Stage

Series C

Total Funding

$218M in 5 rounds

Latest Funding Round

Series C, Mar 19, 2021, $100M

Post Money Valuation

$1B as on Apr 06, 2021

Investors

Y Combinator & 30 more

Ranked

42^nd among 2825 active competitors

Employee Count

302 as on May 31, 2026

Investment & Acquisitions

Roundee.io

Similar Companies

Zendesk & 3226 more

View Sendbird's full profile

Sendbird is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
SENDBIRD, INC. CIN: 5607987 , United States, Active	Aug 21, 2019	-	68 (As on Dec 31, 2024)	-
SENDBIRD, INC CIN: 611749669 , United States, Active	Oct 12, 2014	-	68 (As on Dec 31, 2024)	-

Sendbird has raised a total funding of $218M over 5 rounds. Its first funding round was on Nov 01, 2015. Its latest funding round was a Series C round on Mar 19, 2021 for $100M. 7 investors participated in its latest round. Sendbird has 30 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of Sendbird:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Mar 19, 2021	$100M	Series C	$1B	-	Steadfast Financial	Meritech, Iconiq Capital, Tiger Global Management, Emergence Capital, World Innovation Lab, SoftBank Vision Fund
Apr 22, 2019	$50M	Series B	-	-	Tiger Global Management	ICONIQ Growth
Feb 06, 2019	$52M	Series B	-	-	ICONIQ Growth	August Capital, Y Combinator, FundersClub, Shasta Ventures

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View details of Sendbird's funding rounds and investors

The founders of Sendbird are John Kim, Harry Kim, Brandon Jeon and Forest Lee. John Kim is the CEO of Sendbird.

Here are the details of Sendbird's key team members:

John Kim: Co-Founder & CEO of Sendbird and founder of 2 other companies, Smile Family and Paprika Lab. They are also an angel investor in 5 startups.
Contact Info: 1 email address
Harry Kim: Co-Founder & CTO of Sendbird and founder of 1 other company.
Contact Info: 1 email address
Brandon Jeon: Co-Founder of Sendbird.
Contact Info: 1 email address
Forest Lee: Former Co-Founder of Sendbird.
Contact Info: 1 email address

Sendbird's Board of Directors

Sendbird's board has 8 active members. Matt Jacobson, Villi Iltchev, Karan Mehandru, Dong Shin Kim, Douglas Pepper, Joseph Pagano, Yeusin Kim and Yoonho Jeon are independent board members.

Here is the list of Sendbird's board of directors:

Name	Type	Representing	Status	Duration
Matt Jacobson	Independent board member	-	Current	7y 3m
Villi Iltchev	Independent board member	-	Current	8y 5m
Karan Mehandru	Independent board member	-	Current	5y 2m
Dong Shin Kim	Independent board member	-	Current	8y 5m
Douglas Pepper	Independent board member	-	Current	8y 5m
Joseph Pagano	Independent board member	-	Current	5y 2m
Yeusin Kim	Independent board member	-	Current	8y 5m
Yoonho Jeon	Independent board member	-	Current	8y 5m

View details of Sendbird's Founder profiles and Board Members

Sendbird's employee count trend

Sendbird has 302 employees as of May 26. Here is Sendbird's employee count trend over the years:

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Top competitors of Sendbird include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Sendbird, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, General Catalyst & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Index Ventures, Bessemer Venture Partners ... & 41 others	80/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	79/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
42nd	Sendbird 2013, San Mateo (United States), Series C	Developer of communication infrastructure and artificial intelligence customer service agents	$218M	Meritech, August Capital & 29 others	63/100