SilverCloud - About the company
SilverCloud is an acquired company based in Portsmouth (United States), founded in 2011. It operates as a Sales and customer services application for banks and credit unions. The company has 4344 active competitors, including 263 funded and 150 that have exited. Its top competitors include companies like Salesforce, HubSpot and Freshworks.
Company Details
SilverCloud Inc provides banks and credit unions with 2 products namely 1) SilverCloud Breeze, a sales and service application that integrates across mobile, Internet and digital banking channels, proactively answering customer questions through self-help technology and offering related information based on each customers behavior and anticipated needs and 2) SilverCloud Compass which gives a banks' customer service representatives immediate online access to the information they need to answer every customer call without having to search for the information or rely on an internal support desk.
- Website
- silvercloudinc.com
- Social
- Registered Address
- Portsmouth, New Hampshire
Key Metrics
Founded Year
2011
Location
Portsmouth, United States
Stage
Acquired
Investors
Ranked
846th among 4344 active competitors
Employee Count
50 - 199 as on Mar 01, 2026
Exit Details
Acquired by TimeTrade (Jan 12, 2021)
Legal entities associated with SilverCloud
SilverCloud is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
SILVERCLOUD, LLC CIN: 853165787 , United States, Active | Dec 31, 1999 | - | 38 (As on Dec 31, 2020) | - |
SilverCloud's acquisition details
SilverCloud got acquired by TimeTrade on Jan 12, 2021.
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SilverCloud's funding and investors
SilverCloud is a funded company. SilverCloud has 2 institutional investors.
View details of SilverCloud's funding rounds and investors
SilverCloud's founders and board of directors
Founder? Claim ProfileSilverCloud's employee count trend
SilverCloud has 50 - 199 employees as of Mar 26. Here is SilverCloud's employee count trend over the years:
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SilverCloud's Competitors and alternates
Top competitors of SilverCloud include Salesforce, HubSpot and Freshworks. Here is the list of Top 10 competitors of SilverCloud, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Salesforce 1999, San Francisco (United States), Public | Provider of a platform delivering customer relationship management and cloud solutions | $52M | 88/100 | |
2nd |  HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
3rd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
4th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
5th | Platform offering revenue intelligence solutions | $584M | 76/100 | ||
6th |  Outreach 2014, Seattle (United States), Series G | Provider of an AI revenue workflow platform for sales teams | $489M | 75/100 | |
7th |  Attio 2017, London (United Kingdom), Series B | Cloud based platform offering CRM software to enterprises | $141M | 72/100 | |
8th |  SugarCRM 2004, Cupertino (United States), Acquired | AI-based open-source CRM software | $152M | 72/100 | |
9th | _1583137235482.png?devicePixelRatio=2&height=30&width=30){kind=logo} Creatio 2014, Boston (United States), Series D | AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale | $278M | 70/100 | |
10th |  Glia 2012, New York City (United States), Series D | Developer of an AI contact center platform for financial institutions | $152M | 70/100 | |
846th | SilverCloud 2011, Portsmouth (United States), Acquired | Sales and customer services application for banks and credit unions | - | 26/100 |
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SilverCloud's Investments and acquisitions
SilverCloud has made no investments or acquisitions yet.
Reports related to SilverCloud
Here is the latest report on SilverCloud's sector:
News related to SilverCloud
•
TimeTrade Acquires SilverCloud and Expands Customer Experience Software PlatformPR Newswire•Jan 12, 2021•SilverCloud
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As the Industry Shifts, SilverCloud Reports Rapid Growth to Accommodate New DemandBusiness Wire•Jul 30, 2020•SilverCloud
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Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for CustomersBusiness Wire•May 07, 2020•Altamaha Bank & Trust, SilverCloud
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Staley Credit Union Delivers on 24/7 Automated Support with Engaging, Personalized Solution from SilverCloudBusiness Wire•Apr 14, 2020•SilverCloud, Staley Credit Union
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SilverCloud and thirdstream Partner to Help Drive Online Account OpeningBusiness Wire•Feb 04, 2020•Thirdstream, SilverCloud, SilverCloud
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