Where is Smilee located?

Smilee is headquartered in Oulu, Finland.

How many employees does Smilee have?

As of May 31, 2026, the latest employee count at Smilee is 19.

Is Smilee a funded company?

Smilee is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Smilee rank among its competitors?

Smilee ranks 697th amongst 2049 active competitors, of which 176 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Smilee?

Smilee's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Smilee - 2026 Company Profile, Team, Funding & Competitors

Smilee is a funded company based in Oulu (Finland), founded in 2014 by Teuvo Karppinen. It operates as a Web-based live chat software. The company has 2049 active competitors, including 176 funded and 187 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

It is a web-based live support software for engaging customers online. Product features include messaging, video, co-browsing, cross-platform support, proactive engagement, reporting & analytics dashboard. Monetize with a SaaS-based pricing model on a user basis with pricing packages of 34€, 59€ & 290€ /month for 1,3 and 5 users respectively.

Website: smilee.io
Social
Email ID: *****@smilee.io
Phone Number: +358 **********

Key Metrics

Founded Year

2014

Location

Oulu, Finland

Stage

Funding Raised

Investors

Founders' Edge

Ranked

697^th among 2049 active competitors

Employee Count

19 as on May 31, 2026

Similar Companies

LiveChat & 589 more

View Smilee's full profile

Smilee is a funded company. Smilee has 1 institutional investor.

View details of Smilee's funding rounds and investors

The founders of Smilee is Teuvo Karppinen.

Here are the details of Smilee's key team members:

Teuvo Karppinen: Founder & CEO of Smilee.

View details of Smilee's Founder profiles and Board Members

Smilee's employee count trend

Smilee has 19 employees as of May 26. Here is Smilee's employee count trend over the years:

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Top competitors of Smilee include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Smilee, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Sequoia Capital & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of an AI agent and helpdesk for customer service	$242M	Bessemer Venture Partners, Kleiner Perkins ... & 40 others	80/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Google Ventures & 42 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
9th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Bessemer Venture Partners ... & 40 others	78/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
697th	Smilee 2014, Oulu (Finland), Funding Raised	Web-based live chat software	-	Founders' Edge	25/100