Where is Smilee located?

Smilee is headquartered in Oulu, Finland.

How many employees does Smilee have?

As of Sep 30, 2026, the latest employee count at Smilee is 19.

Where does Smilee rank among its competitors?

Smilee ranks 606th amongst 2378 active competitors, of which 159 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Smilee?

Smilee's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Smilee - 2026 Company Profile, Team, Funding & Competitors

Company Details

It is a web-based live support software for engaging customers online. Product features include messaging, video, co-browsing, cross-platform support, proactive engagement, reporting & analytics dashboard. Monetize with a SaaS-based pricing model on a user basis with pricing packages of 34€, 59€ & 290€ /month for 1,3 and 5 users respectively.

Website: smilee.io
Social
Email ID: *****@smilee.io
Phone Number: +358 **********

Key Metrics

Founded Year

2014

Location

Oulu, Finland

Stage

Funding Raised

Investors

Founders' Edge

Ranked

606^th among 2378 active competitors

Employee Count

19 as on Sep 30, 2026

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View Smilee's full profile

Smilee is a funded company. Smilee has 1 institutional investor.

View details of Smilee's funding rounds and investors

The founders of Smilee are Teuvo Karppinen and Jyrki Hietaniemi.

Here are the details of Smilee's key team members:

Teuvo Karppinen: Founder & CEO of Smilee.
Jyrki Hietaniemi: Co-Founder, Chief Sales Officer of Smilee and founder of 1 other company.

View details of Smilee's Founder profiles and Board Members

Smilee's employee count trend

Smilee has 19 employees as of Sep 26. Here is Smilee's employee count trend over the years:

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Top competitors of Smilee include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Smilee, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	78/100
7th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
9th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 41 others	76/100
10th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	75/100
606th	Smilee 2014, Oulu (Finland), Funding Raised	Web-based live chat software	-	Founders' Edge	25/100