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Smith AI - About the company

Smith AI is a series A company based in Palo Alto (United States), founded in 2014 by Justin Maxwell. It operates as a Provider of voice-based virtual customer service solutions. Smith AI has raised $6.96M in funding. The company has 4771 active competitors, including 459 funded and 273 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Smith provides a voice-based virtual customer service solutions. It is a English language-based call answering service for small businesses and individuals. It helps enterprise to build better relationships with new and existing customers. It provides services like call transfer, meeting scheduling, call notes & more. It provides users with email summary of all the calls immediately after call. Company provides solution as per number of Receptionist calls and live transfer call numbers.
Website
smith.ai
Social
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Email ID
*****@smith.ai
Phone Number
+1 **********
Key Metrics
Founded Year
2014
Location
Palo Alto, United States
Stage
Series A
Total Funding
$6.96M in 1 round
Latest Funding Round
Investors
Ranked
Employee Count
344 as on Aug 31, 2026
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Smith AI's funding and investors

Smith AI has raised a total funding of $6.96M over 1 round. Smith AI has 3 institutional investors.

Here is the list of recent funding rounds of Smith AI:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jul 12, 2019
7345540
Series A
3920814
7722547
5408527
4783344
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Smith AI's founders and board of directors

Founder? Claim Profile
The founders of Smith AI is Justin Maxwell.
Here are the details of Smith AI's key team members:

Smith AI's employee count trend

Smith AI has 344 employees as of Aug 26. Here is Smith AI's employee count trend over the years:
Employee count trend for Smith AI
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Smith AI's Competitors and alternates

Top competitors of Smith AI include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Smith AI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
8th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
9th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
10th
Logo for Five9
Five9
2001, San Ramon (United States), Acquired
Provider of cloud contact center software with AI and automation
$84.1M
75/100
169th
Logo for Smith AI
Smith AI
2014, Palo Alto (United States), Series A
Provider of voice-based virtual customer service solutions
$6.96M
49/100
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Smith AI's Investments and acquisitions

Smith AI has made no investments or acquisitions yet.

Reports related to Smith AI

Here is the latest report on Smith AI's sector:

News related to Smith AI

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Smith Adds Global VP Of SalesSGB Media•Sep 22, 2022•Smith AI
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