When was Support Genie founded?

Support Genie was founded in 2015.

Where is Support Genie located?

Support Genie is headquartered in San Francisco, United States.

How many employees does Support Genie have?

As of Aug 31, 2026, the latest employee count at Support Genie is 7.

Where does Support Genie rank among its competitors?

Support Genie ranks 548th amongst 2233 active competitors, of which 163 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Support Genie?

Support Genie's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Support Genie - 2026 Company Profile, Team & Competitors

Company Details

Developer of a cloud and AI-based platform for remote customer assistance. It is a developer of a support platform to expedite the resolution of hardware support issues, with augmented reality and artificial intelligence.

Website: supportgenie.io
Social
Email ID: *****@supportgenie.io
Phone Number: +1 **********

Key Metrics

Founded Year

2015

Location

San Francisco, United States

Stage

Unfunded

Ranked

548^th among 2233 active competitors

Employee Count

7 as on Aug 31, 2026

Similar Companies

RingCentral & 2018 more

View Support Genie's full profile

Support Genie has not raised any funding rounds yet.

Support Genie's employee count trend

Support Genie has 7 employees as of Aug 26. Here is Support Genie's employee count trend over the years:

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Top competitors of Support Genie include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Support Genie, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
9th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 41 others	76/100
10th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	75/100
548th	Support Genie 2015, San Francisco (United States), Unfunded	Developer of a cloud and AI-based platform for remote customer assistance	-	-	27/100