When was Synap founded?

Synap was founded in 2015 and raised its 1st funding round within a year of its incorporation.

Where is Synap located?

Synap is headquartered in Chicago, United States.

Is Synap a funded company?

Synap is a funded company, having raised a total of $***** in its 1st and only funding round, a Seed round on Aug 20, 2015.

When was the latest funding round of Synap?

Synap's latest funding was a $***** Seed round on Aug 20, 2015, with participation from 4 investors. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.98B in funding in 2026 to date.

Where does Synap rank among its competitors?

Synap ranks 280th amongst 2359 active competitors, of which 213 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Synap?

Synap's top competitors include Zendesk, Freshworks and Capillary Technologies. Among them, Intercom secured the most recent funding round in March, 2026.

Synap - 2026 Company Profile, Team, Funding & Competitors

Synap is an acquired company based in Chicago (United States), founded in 2015 by Jeremie Bacon and Michael Boeke. It operates as a Customer interactions in one place for B2B companies. Synap has raised $2M in funding from Baird Capital and KGC Capital. The company has 2359 active competitors, including 213 funded and 223 that have exited. Its top competitors include companies like Zendesk, Freshworks and Capillary Technologies.

Company Details

Synap automatically organizes your customer communication at every stage in the relationship, creating a single coherent story and data stream that allows for quick learning, advanced analytics, and delightfully easy collaboration both for the organizations employees and customers. Angels include Devin Mathews, Chris Hill. In private beta as of Oct 15.

Website: getsynap.com
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Email ID: *****@getsynap.com

Key Metrics

Founded Year

2015

Location

Chicago, United States

Stage

Acquired

Total Funding

$2M in 1 round

Latest Funding Round

Seed, Aug 20, 2015, $*****

Investors

Baird Capital & 7 more

Ranked

280^th among 2359 active competitors

Similar Companies

Capillary Technologies & 901 more

Exit Details

Acquired by Imagineer Technology (Feb 22, 2018)

View Synap's full profile

Synap got acquired by Imagineer Technology on Feb 22, 2018.

Click here to take a look at Synap's acquisition in detail

Synap has raised a total funding of $2M over 1 round. Its latest funding round was a Seed round on Aug 20, 2015 for $*****. 4 investors participated in its latest round. Synap has 6 institutional investors and 2 angel investors.

Here is the list of recent funding rounds of Synap:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Aug 20, 2015	8860319	Seed	8435186	7500656	4311669	3146115

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View details of Synap's funding rounds and investors

The founders of Synap are Jeremie Bacon and Michael Boeke.

Here are the details of Synap's key team members:

Jeremie Bacon: Co-Founder & Chairman of Synap. They are also an angel investor in 2 startups.
Michael Boeke: Co-Founder & Head of Product of Synap.

View details of Synap's Founder profiles and Board Members

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Top competitors of Synap include Zendesk, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of Synap, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	84/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
4th	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Cisco Investments & 59 others	82/100
5th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, EDBI & 8 others	80/100
6th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Iconiq Capital, Social Capital & 41 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	79/100
8th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, Andreessen Horowitz & 43 others	79/100
9th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, T. Rowe Price & 40 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
280th	Synap 2015, Chicago (United States), Acquired	Customer interactions in one place for B2B companies	$2M	Avocation Investments, VCapital & 6 others	37/100