Where is Telax located?

Telax is headquartered in Toronto, Canada.

How many employees does Telax have?

As of Apr 30, 2026, the latest employee count at Telax is 12.

Is Telax a funded company?

Telax is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Telax rank among its competitors?

Telax ranks 774th amongst 1230 active competitors, of which 126 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $1.5B in Jul, 2025.

Who are the top competitors of Telax?

Telax's top competitors include Zendesk, Freshworks and RingCentral. Among them, Genesys secured the most recent funding round in July, 2025.

Telax - 2026 Company Profile, Team & Competitors

Telax is an acqui-hired company based in Toronto (Canada), founded in 1997 by Mario Perez. It operates as a Contact center solution service through service providers. The company has 1230 active competitors, including 126 funded and 144 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Telax offers contact center solutions for managing the inbound and outbound calls. It offers features like call management, automated call back, click to call, CRM integration, workforce management, detailed call and agent analytics, virtual queuing, unified messaging, screen pops, call recording, etc.It also offers bespoke development for its clients by sending an A Team, which is a specialized team consisting of a relationship manager, solution guide and technical lead. It has a unique service provider model, where in , it partners with switch manufactures like Metaswitch, Akabis, Fairpoint communications and many more, to provide its solutions through them. It provides an on-demand services priced by per-seat license.

Website: telax.com
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Key Metrics

Founded Year

1997

Location

Toronto, Canada

Stage

Acqui-Hired

Ranked

774^th among 1230 active competitors

Employee Count

12 as on Apr 30, 2026

Similar Companies

Zendesk & 1505 more

View Telax's full profile

Telax has not raised any funding rounds yet.

The founders of Telax is Mario Perez.

Here are the details of Telax's key team members:

Mario Perez: Founder of Telax.

View details of Telax's Founder profiles and Board Members

Telax's employee count trend

Telax has 12 employees as of Apr 26. Here is Telax's employee count trend over the years:

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Top competitors of Telax include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Telax, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	RingCentral 1999, Belmont (United States), Public	Cloud based platform offering unified communication solutions	$44M	Scale Venture Partners, Khosla Ventures & 16 others	81/100
4th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Bessemer Venture Partners, T. Rowe Price ... & 40 others	81/100
5th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Andreessen Horowitz & 42 others	80/100
6th	Intercom 2011, San Francisco (United States), Series D	AI-based customer service platform for businesses	$242M	Bessemer Venture Partners, Iconiq Capital ... & 38 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, Salesforce Ventures & 17 others	79/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
10th	Zoho 1996, Chennai (India), Unfunded	Provider of cloud-based business software suite for diverse operational requirements	-	-	76/100
774th	Telax 1997, Toronto (Canada), Acqui-Hired	Contact center solution service through service providers	-	-	23/100