Telax - About the company
Telax is an acqui-hired company based in Toronto (Canada), founded in 1997 by Mario Perez. It operates as a Contact center solution service through service providers. The company has 2518 active competitors, including 186 funded and 199 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Telax offers contact center solutions for managing the inbound and outbound calls. It offers features like call management, automated call back, click to call, CRM integration, workforce management, detailed call and agent analytics, virtual queuing, unified messaging, screen pops, call recording, etc.It also offers bespoke development for its clients by sending an A Team, which is a specialized team consisting of a relationship manager, solution guide and technical lead. It has a unique service provider model, where in , it partners with switch manufactures like Metaswitch, Akabis, Fairpoint communications and many more, to provide its solutions through them. It provides an on-demand services priced by per-seat license.
- Website
- telax.com
Key Metrics
Founded Year
1997
Location
Toronto, Canada
Stage
Acqui-Hired
Ranked
1147th among 2518 active competitors
Employee Count
12 as on Jul 31, 2026
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Telax's funding and investors
Telax has not raised any funding rounds yet.
Telax's founders and board of directors
Founder? Claim ProfileThe founders of Telax is Mario Perez.
Here are the details of Telax's key team members:
- Mario Perez: Founder of Telax.
View details of Telax's Founder profiles and Board Members
Telax's employee count trend
Telax has 12 employees as of Jul 26. Here is Telax's employee count trend over the years:
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Telax's Competitors and alternates
Top competitors of Telax include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Telax, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
8th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
10th | Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
1147th | Contact center solution service through service providers | - | - | 23/100 |
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Telax's Investments and acquisitions
Telax has made no investments or acquisitions yet.
Reports related to Telax
Here is the latest report on Telax's sector:
News related to Telax
•
Intermedia Launches Robust Suite Of Cloud Contact Centre SolutionsDirectors Club•Oct 23, 2019•Intermedia, Telax
•
Intermedia Acquires Cloud Contact Center Provider TelaxSmart Customer Service•Aug 12, 2019•Intermedia, Telax
•
Telax named a Leader in 2019 G2 Crowd Reports on Cloud Contact Center SoftwareGlobeNewswire•Jul 29, 2019•Telax
•
Telax selects Passage AI as Dev Partner for AI-enhanced FeaturesGlobeNewswire•Feb 13, 2019•Telax, Passage AI
•
Telax Launches New Website focused on Partner Enablement and Product MarketingGlobeNewswire•Jun 18, 2018•Telax
•
Telax Launches Dynamic Notification Feature with 2-way CommunicationsGlobeNewswire•May 23, 2018•Telax
•
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