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Telax - About the company

Telax is an acqui-hired company based in Toronto (Canada), founded in 1997 by Mario Perez. It operates as a Contact center solution service through service providers. The company has 2518 active competitors, including 186 funded and 199 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Telax offers contact center solutions for managing the inbound and outbound calls. It offers features like call management, automated call back, click to call, CRM integration, workforce management, detailed call and agent analytics, virtual queuing, unified messaging, screen pops, call recording, etc.It also offers bespoke development for its clients by sending an A Team, which is a specialized team consisting of a relationship manager, solution guide and technical lead. It has a unique service provider model, where in , it partners with switch manufactures like Metaswitch, Akabis, Fairpoint communications and many more, to provide its solutions through them. It provides an on-demand services priced by per-seat license.
Website
telax.com
Social
X
Key Metrics
Founded Year
1997
Location
Toronto, Canada
Stage
Acqui-Hired
Ranked
Employee Count
12 as on Jul 31, 2026
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Telax's funding and investors

Telax has not raised any funding rounds yet.

Telax's founders and board of directors

Founder? Claim Profile
The founders of Telax is Mario Perez.
Here are the details of Telax's key team members:

Telax's employee count trend

Telax has 12 employees as of Jul 26. Here is Telax's employee count trend over the years:
Employee count trend for Telax
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Telax's Competitors and alternates

Top competitors of Telax include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Telax, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
8th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
9th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
10th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
1147th
Logo for Telax
Telax
1997, Toronto (Canada), Acqui-Hired
Contact center solution service through service providers
-
-
23/100
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Telax's Investments and acquisitions

Telax has made no investments or acquisitions yet.

Reports related to Telax

Here is the latest report on Telax's sector:

News related to Telax

•
Intermedia Acquires Cloud Contact Center Provider TelaxSmart Customer Service•Aug 12, 2019•Intermedia, Telax
•
Telax Enhances Partner Focus and EnablementGlobeNewswire•Mar 21, 2018•Telax
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