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Transera - About the company

Transera is an acqui-hired company based in Sunnyvale (United States), founded in 2004 by Prem Uppaluru. It operates as an On Demand Contact Center Communications and Analytics Software. Transera has raised $37M in funding. The company has 2518 active competitors, including 186 funded and 199 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Transera provides enterprise-class on-demand contact center software to enable virtual contact center operations. Features include routing, monitoring, recording and managing customer interactions in a distributed environment. Uses a Predictive engine to prioritise customers and route calls and recommend scripts. Allows users to define business engine rules. Transera brings data together in the cloud from ACD applications, IVR systems, CRM applications, and other customer data sources such as demographic services so that contact centers can analyze, understand, manage, and automate customer interactions. Major customers include Wirefly, AON, Office Depot, TIVO, and Guthy-Renker.
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Key Metrics
Founded Year
2004
Location
Sunnyvale, United States
Stage
Acqui-Hired
Total Funding
$37M in 4 rounds
Latest Funding Round
Ranked
Employee Count
10 as on May 31, 2026
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Transera's funding and investors

Transera has raised a total funding of $37M over 4 rounds. Its first funding round was on Apr 2004. Its latest funding round was a Series C round on Mar 12, 2009 for $*****. 4 investors participated in its latest round. Transera has 4 institutional investors.

Here is the list of recent funding rounds of Transera:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Mar 12, 2009
7368142
Series C
8399138
4357002
7340759
1404363
Mar 05, 2007
7291844
Series B
6941829
3638369
8760522
Aug 17, 2005
5986094
Series B
9404943
6871393
2073884
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Transera's founders and board of directors

Founder? Claim Profile
The founders of Transera is Prem Uppaluru.
Here are the details of Transera's key team members:

Transera's employee count trend

Transera has 10 employees as of May 26. Here is Transera's employee count trend over the years:
Employee count trend for Transera
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Transera's Competitors and alternates

Top competitors of Transera include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Transera, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
8th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
9th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
10th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
307th
Logo for Transera
Transera
2004, Sunnyvale (United States), Acqui-Hired
On Demand Contact Center Communications and Analytics Software
$37M
34/100
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Transera's Investments and acquisitions

Transera has made no investments or acquisitions yet.

Reports related to Transera

Here is the latest report on Transera's sector:

News related to Transera

•
Transera Raises $17 Million - PE HubPE Hub•Mar 12, 2009•Transera, Accel, Apax, Lighthouse Capital Partners and 1 other
•
The Business Journals•Transera, Accel, Apax, Storm Ventures and 3 others
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FAQs about Transera

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