West Technology Group - About the company
West Technology Group is an acquired company based in Omaha (United States), founded in 1986 by John Shlonsky and West Vijaykumark. It operates as a Provider of cloud-based technology delivering AI-driven omnichannel communication and automation solutions. West Technology Group has raised an undisclosed amount in funding. The company has 1688 active competitors, including 117 funded and 272 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Provider of cloud-based technology delivering AI-driven omnichannel communication and automation solutions. The company offers digital patient relationship management and conversational AI. It delivers technology and communication solutions to organizations seeking personalized engagement and experiences. The company's brands collaborate to bring advanced technology to organizations.
- Website
- west.com
- Registered Address
- Islandia, New York
Key Metrics
Founded Year
1986
Location
Omaha, United States
Stage
Acquired
Latest Funding Round
Investors
Ranked
53rd among 1688 active competitors
Annual Revenue
£0 - £1M as on Apr 06, 2025
Employee Count
6,020 as on Jun 30, 2026
Exit Details
Acquired by Apollo Global Management (May 09, 2017)
Legal entities associated with West Technology Group
West Technology Group is associated with 4 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
West Corporation CIN: 470777362 , United States, Active | Dec 31, 1999 | - | 1626 (As on Dec 31, 2024) | - |
WEST TECHNOLOGY GROUP, LLC CIN: 740725 , United States, Active | Feb 17, 2023 | - | - | - |
WEST CORP CIN: 1024657 , United States, Active | $1B+ (As on Dec 31, 2016) | - | - | |
THE WEST CORPORATION LTD. CIN: 4522271 , United Kingdom, Active | Aug 29, 2002 | £0 - £1M (As on Apr 06, 2025) | 2 (As on Apr 06, 2025) |
West Technology Group's acquisition details
West Technology Group got acquired by Apollo Global Management on May 09, 2017.
Click here to take a look at West Technology Group's acquisition in detail
Sign up to download West Technology Group's company profile
West Technology Group's funding and investors
West Technology Group has raised funding over 3 rounds. Its first funding round was on Nov 10, 2010. Its latest funding round was a Post IPO round on 2017 for $*****. 1 investor participated in its latest round. West Technology Group has 10 institutional investors.
Here is the list of recent funding rounds of West Technology Group:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
2017 | 4739 | Post IPO | 7221 | 2881 | 8706 | 9004 |
Jun 17, 2016 | 7104724 | Post IPO | 9437417 | 2922763 | 1094054 | 2025708 |
Nov 10, 2010 | 3734690 | Conventional Debt | 7493972 | 9539753 | 4836047 |
Access funding benchmarks and valuations. Sign up today!View details of West Technology Group's funding rounds and investors
West Technology Group's founders and board of directors
Founder? Claim ProfileThe founders of West Technology Group are John Shlonsky and West Vijaykumark. West Vijaykumark and John Shlonsky are the CEOs of West Technology Group.
Here are the details of West Technology Group's key team members:
- John Shlonsky: Co-Founder & Co-CEO of West Technology Group.
- West Vijaykumark: Co-Founder & Co-CEO of West Technology Group.
View details of West Technology Group's Founder profiles and Board Members
West Technology Group's employee count trend
West Technology Group has 6,020 employees as of Jun 26. Here is West Technology Group's employee count trend over the years:
Uncover West Technology Group's growth story! Sign up today!
Access Tracxn on any website
Install Tracxn ExtensionOur Google Chrome extension lets you view company details while browsing their websites
West Technology Group's Competitors and alternates
Top competitors of West Technology Group include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of West Technology Group, ranked by Tracxn score:
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!
Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 84/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Provider of customer communications management platform | $12M | 80/100 | ||
5th |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 80/100 | |
6th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
7th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
8th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 79/100 | |
9th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
10th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
53rd |  West Technology Group 1986, Omaha (United States), Acquired | Provider of cloud-based technology delivering AI-driven omnichannel communication and automation solutions | - | 59/100 |
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!Looking for more details on West Technology Group's competitors? Click here to see the top ones
West Technology Group's Investments and acquisitions
West Technology Group has made no investments or acquisitions yet.
Reports related to West Technology Group
Here is the latest report on West Technology Group's sector:
News related to West Technology Group
Filter this listMedia has covered West Technology Group for a total of 2 events in the last 1 year, 2 of them have been about company updates.
•
WestCX Elevates Pharmacy Operations with New Agentic AI AccessibilityGlobeNewswire•Oct 21, 2025•West Technology Group
•
WestCX Enhances Patient Engagement with RCS and Dynamic QR InnovationDestinationcrm•Sep 30, 2025•West Technology Group
•
•
•
Message Broadcast Acquires West’s Utilities BusinessBusiness Wire•Nov 19, 2024•West Technology Group, Message Broadcast, i2SMS, AGENT511 and 1 other
•
LPC: West Corp buyout by Apollo backed by US$4.1bn in debtReuters•May 30, 2024•West Technology Group, , Barclays, Citi and 3 others
•
46 Labs Acquires Hypercube Networks to Transform Legacy InfraTelecomDrive•May 03, 2024•46 Labs, HyperCube, West Technology Group
•
•
•
Werner Enterprises Names Chris Wikoff as Chief Financial OfficerFleet News Daily•Feb 24, 2023•Werner Enterprises, West Technology Group, Intrado
Get curated news about company updates, funding rounds, M&A deals and others. Sign up today!Are you a Founder ?
FAQs about West Technology Group
Explore our recently published companies
- Autocal - Thane based, 2002 founded, Funding Raised company
- Indo Amines - Thane based, 1994 founded, Public company
- Taro International - Haifa based, 1992 founded, Unfunded company
- SmartCart AI - San Francisco based, Unfunded company
- 365 Retail Markets - London based, 2008 founded, Unfunded company
- Bishop Paiute Development Corporation - Bishop based, 2009 founded, Funding Raised company
