When was Channel Talk founded?

Channel Talk was founded in 2014 and raised its 1st funding round 1 year after it was founded.

Where is Channel Talk located?

Channel Talk is headquartered in Seoul, South Korea.

Who is the current CEO of Channel Talk?

Josh Jaehong Kim and Red Siwon Choi s of Channel Talk. Josh Jaehong Kim has also founded 1 company.

How many employees does Channel Talk have?

As of Sep 30, 2026, the latest employee count at Channel Talk is 262.

Is Channel Talk a funded company?

Channel Talk is a funded company, having raised a total of $17.1M across 4 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Feb 11, 2015.

When was the latest funding round of Channel Talk?

Channel Talk's latest funding was a $***** Series D round on Jan 24, 2025, with participation from 3 investors.

Where does Channel Talk rank among its competitors?

Channel Talk ranks 83rd amongst 6753 active competitors, of which 389 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Channel Talk?

Channel Talk's top competitors include Salesforce, HubSpot and RingCentral. Among them, Genesys secured the most recent funding round in August, 2026.

Channel Talk - 2026 Company Profile, Team, Funding, Competitors & Financials

Channel Talk is a series D company based in Seoul (South Korea), founded in 2014 by Josh Jaehong Kim and Red Siwon Choi. It operates as an AI and SaaS-based customer relationship management solutions for online retailers. Channel Talk has raised $17.1M in funding from investors like Aju IB Investment, BonAngels Venture Partners and Atinum Investment. The company has 6753 active competitors, including 389 funded and 320 that have exited. Its top competitors include companies like Salesforce, HubSpot and RingCentral.

Company Details

AI and SaaS-based customer relationship management solutions for online retailers. The platform supports retailers to capture customers. Its solution tracks the customer identity, and duration of visit, and drops in messages offering them product recommendations, deals, and more. It manages customer conversations and customers by segmenting them into groups.

Website: channel.io/en
Phone Number: +82 **********
Part Of

Key Metrics

Founded Year

2014

Location

Seoul, South Korea

Stage

Series D

Total Funding

$17.1M in 4 rounds

Latest Funding Round

Series D, Jan 24, 2025, $*****

Investors

Aju IB Investment & 17 more

Ranked

83^rd among 6753 active competitors

Employee Count

262 as on Sep 30, 2026

Similar Companies

Salesforce & 7309 more

View Channel Talk's full profile

Channel Talk is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Reports
Channel Corporation CIN: 144-81-21513 , South Korea, Active	Jan 09, 2014	-	-	-

Channel Talk has raised a total funding of $17.1M over 4 rounds. Its first funding round was on Feb 11, 2015. Its latest funding round was a Series D round on Jan 24, 2025 for $*****. 3 investors participated in its latest round. Channel Talk has 18 institutional investors.

Here is the list of recent funding rounds of Channel Talk:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jan 24, 2025	1888206	Series D	9075576	7766986	8668051	1408499
Mar 17, 2020	5844884	Series C	8934328	4069019	1200875	4932626
Oct 23, 2017	2284974	Series B	1329467	4525823	Colopl Next & 2 more	BonAngels Venture Partners & 2 more

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View details of Channel Talk's funding rounds and investors

The founders of Channel Talk are Josh Jaehong Kim and Red Siwon Choi. Red Siwon Choi and Josh Jaehong Kim are the CEOs of Channel Talk.

Here are the details of Channel Talk's key team members:

Josh Jaehong Kim: Co-Founder & Co-CEO of Channel Talk.
Contact Info: 1 email address
Red Siwon Choi: Co-Founder & Co-CEO of Channel Talk.
Contact Info: 1 email address

View details of Channel Talk's Founder profiles and Board Members

Channel Talk's employee count trend

Channel Talk has 262 employees as of Sep 26. Here is Channel Talk's employee count trend over the years:

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Top competitors of Channel Talk include Salesforce, HubSpot and RingCentral. Here is the list of Top 10 competitors of Channel Talk, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Salesforce 1999, San Francisco (United States), Public	Provider of a platform delivering customer relationship management and cloud solutions	$52M	Emergence Capital, Hambrecht Capital & 41 others	88/100
2nd	HubSpot 2005, Cambridge (United States), Public	Provider of a platform offering marketing, sales, and customer service software	$101M	Cross Creek, Salesforce Ventures & 23 others	88/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	87/100
4th	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
5th	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
6th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	81/100
7th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 21 others	80/100
8th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	79/100
9th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	79/100
83rd	Channel Talk 2014, Seoul (South Korea), Series D	AI and SaaS-based customer relationship management solutions for online retailers	$17.1M	Altos Ventures Management, Four Asian Tigers ... & 16 others	58/100