When was Dixa founded?

Dixa was founded in 2015 and raised its 1st funding round 1 year after it was founded.

Where is Dixa located?

Dixa is headquartered in Copenhagen, Denmark. It is registered at 24 GREVILLE STREET,GREVILLE STREET,LONDON,UNITED KINGDOM,ENGLAND,EC1N 8SS.

Which legal entities is Dixa associated with?

Dixa is associated with Dixa Estonia OÜ and 1 other.

How many employees does Dixa have?

As of Jun 30, 2026, the latest employee count at Dixa is 156.

Is Dixa a funded company?

Dixa is a funded company, having raised a total of $164M across 7 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Jun 16, 2016.

How much is Dixa worth?

The latest valuation of Dixa is $***** as of Jul 28, 2021.

When was the latest funding round of Dixa?

Dixa's latest funding was a $***** Series C round on Jul 28, 2021, with participation from 4 investors.

What is the annual revenue of Dixa?

Annual revenue of Dixa is less than €1M as on Dec 31, 2023

Where does Dixa rank among its competitors?

Dixa ranks 90th amongst 2121 active competitors, of which 182 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Dixa?

Dixa's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Dixa - 2026 Company Profile, Team, Funding, Competitors & Financials

Dixa is a series C company based in Copenhagen (Denmark), founded in 2015 by Jacob Vous Petersen. It operates as an Omnichannel customer service platform. Dixa has raised $164M in funding from investors like General Atlantic, Seed Capital and Notion, with a current valuation of $*****. The company has 2121 active competitors, including 182 funded and 193 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Omnichannel Customer Service Software with phone, chat and virtual shopping assistant. Provides a widget which allows businesses to interact with chat and softphone. Provides integration with CRM, e-commerce and social media applications. Features include skill-based routing, user tracking. Clients include GoodieBox, Too Good to Go and Drive now. The company monetizes using subscription-based pricing model.

Website: dixa.com
Social
Registered Address: 24 GREVILLE STREET,GREVILLE STREET,LONDON,UNITED KINGDOM,ENGLAND,EC1N 8SS

Key Metrics

Founded Year

2015

Location

Copenhagen, Denmark

Stage

Series C

Total Funding

$164M in 7 rounds

Latest Funding Round

Series C, Jul 28, 2021, $*****

Post Money Valuation

$***** as on Jul 28, 2021

Investors

General Atlantic & 9 more

Ranked

90^th among 2121 active competitors

Annual Revenue

€0 - €1M as on Dec 31, 2023

Employee Count

156 as on Jun 30, 2026

Investment & Acquisitions

Miuros & 2 more

Similar Companies

Zendesk & 1894 more

View Dixa's full profile

Dixa is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Dixa Estonia OÜ CIN: 16477709 , Estonia, Active	Apr 07, 2022	€0 - €1M (As on Dec 31, 2023)	1 (As on Jun 30, 2023)
DIXA LTD CIN: 12250054 , United Kingdom, Active	Oct 07, 2019	£1M - £10M (As on Dec 31, 2022)	30 (As on Dec 31, 2022)

Dixa has raised a total funding of $164M over 7 rounds. Its first funding round was on Jun 16, 2016. Its latest funding round was a Series C round on Jul 28, 2021 for $*****. 4 investors participated in its latest round. Dixa has 6 institutional investors and 4 angel investors.

Here is the list of recent funding rounds of Dixa:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 28, 2021	3028285	Series C	7723335	4302352	5296182	4878756
Jan 25, 2021	9705704	Series B	7789078	6553598	8051638	2029692
Feb 04, 2020	8234039	Series B	3759647	5525131	Notion	Seed Capital & 1 more

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View details of Dixa's funding rounds and investors

The founders of Dixa is Jacob Vous Petersen.

Here are the details of Dixa's key team members:

Jacob Vous Petersen: Co-Founder & CTO of Dixa.
Contact Info: 1 email address

Dixa's Board of Directors

Dixa's board has 5 active members. Niels Vejrup Carlsen and Jocelyn White are part of team and Nikolaj Kornum, Lars Thinggaard and Preben Damgaard Nielsen are independent board members.

Here is the list of Dixa's board of directors:

Name	Type	Representing	Status	Duration
Niels Vejrup Carlsen	Investor	Seed Capital	Current	8y 0m
Jocelyn White	Investor	Notion	Current	6y 5m
Nikolaj Kornum	Independent board member	-	Current	10y 0m
tqqkvmt	Independent board member	-	Current	6y 3m
zdqesyz	Independent board member	-	Current	9y 1m

View details of Dixa's Founder profiles and Board Members

Dixa's employee count trend

Dixa has 156 employees as of Jun 26. Here is Dixa's employee count trend over the years:

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Top competitors of Dixa include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Dixa, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	84/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Cisco Investments & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, EDBI & 8 others	80/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Iconiq Capital, Social Capital & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, Andreessen Horowitz & 43 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, T. Rowe Price & 40 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
10th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	77/100
90th	Dixa 2015, Copenhagen (Denmark), Series C	Omnichannel customer service platform	$164M	General Atlantic, Venture Stars & 8 others	48/100

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Dixa has acquired 3 companies including Miuros, Solvemate and Elev. Dixa has not made any investments as of now.

Here is the list of its acquisitions:

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Mar 10, 2022	Acquisition	Miuros	2015	Berlin (Germany)
Mar 10, 2022	Acquisition	Solvemate	2015	Berlin (Germany)
Feb 17, 2021	Acquisition	Elev	2014	Melbourne (Australia)