Where is Helprace located?

Helprace is headquartered in Tampa, United States.

Who is the current CEO of Helprace?

Gregory Koldirkaev of Helprace.

How many employees does Helprace have?

As of Jul 01, 2024, the latest employee count at Helprace is 3.

Is Helprace a funded company?

Helprace is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Helprace rank among its competitors?

Helprace ranks 1435th amongst 1697 active competitors, of which 177 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $1.5B in Jul, 2025.

Who are the top competitors of Helprace?

Helprace's top competitors include Zendesk, Freshworks and RingCentral. Among them, Genesys secured the most recent funding round in July, 2025.

Helprace - 2026 Company Profile, Team & Competitors

Company Details

All-in-one customer service software solution with help desk and community. It provides a comprehensive platform for businesses to manage customer interactions and improve support processes. The solution includes help desk software, a support ticket system, and community management tools. It enables businesses to address customer concerns, identify improvement opportunities, and catch potential sales signals. The platform offers features like ticketing and email management, customer community and feedback, docs and knowledge base, and a self-service portal. It helps reduce support costs, collect feedback, crowdsource FAQs, and track issues. It is a complete, integrated solution for awesome customer service in every industry. The software is scalable and adapts to shifting customer service needs, offering unlimited ticketing system support. It provides a holistic view of customer interaction, allowing businesses to categorize, manage, and analyze customer data to improve business processes. It is a SaaS platform with pricing plans and a free trial.

Website: helprace.com
Social
Email ID: *****@helprace.com

Key Metrics

Founded Year

2011

Location

Tampa, United States

Stage

Unfunded

Ranked

1435^th among 1697 active competitors

Employee Count

3 as on Jul 01, 2024

Similar Companies

Zendesk & 1500 more

View Helprace's full profile

Helprace has not raised any funding rounds yet.

The founders of Helprace is Gregory Koldirkaev.

Here are the details of Helprace's key team members:

Gregory Koldirkaev: Founder & CEO of Helprace.

View details of Helprace's Founder profiles and Board Members

Helprace's employee count trend

Helprace has 3 employees as of Jul 24. Here is Helprace's employee count trend over the years:

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Top competitors of Helprace include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Helprace, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	RingCentral 1999, Belmont (United States), Public	Cloud based platform offering unified communication solutions	$44M	Scale Venture Partners, Khosla Ventures & 16 others	81/100
4th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Bessemer Venture Partners, T. Rowe Price ... & 40 others	81/100
5th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Andreessen Horowitz & 42 others	80/100
6th	Intercom 2011, San Francisco (United States), Series D	AI-based customer service platform for businesses	$242M	Bessemer Venture Partners, Iconiq Capital ... & 38 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, Salesforce Ventures & 17 others	79/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
10th	Zoho 1996, Chennai (India), Unfunded	Provider of cloud-based business software suite for diverse operational requirements	-	-	76/100
1435th	Helprace 2011, Tampa (United States), Unfunded	All-in-one customer service software solution with help desk and community	-	-	17/100