Hyphenate - About the company
Hyphenate is a series C company based in San Francisco (United States), founded in 2015 by Jervis Liu. It operates as an AI-powered chatbot for customer support. Hyphenate has raised $35.5M in funding. The company has 2373 active competitors, including 200 funded and 177 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
AI-powered chatbot for customer support. It enables users to connect and chat with their users. Users can embed and manage the SDK on the mobile OS. Its AI bots can automate routine responses to common inquiries for customer support. It also supports real-time voice or video communication within the app.
- Website
- hyphenate.io
- Social
Key Metrics
Founded Year
2015
Location
San Francisco, United States
Stage
Series C
Total Funding
$35.5M in 2 rounds
Latest Funding Round
Ranked
277th among 2373 active competitors
Employee Count
11 - 50 as on Jul 01, 2024
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Hyphenate's funding and investors
Hyphenate has raised a total funding of $35.5M over 2 rounds. Its first funding round was on 2015. Its latest funding round was a Series C round on Nov 29, 2016 for $*****. 1 investor participated in its latest round. Hyphenate has 3 institutional investors.
Here is the list of recent funding rounds of Hyphenate:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 29, 2016 | 3914465 | Series C | 7170206 | 9747719 | 8300429 | 6796349 |
2015 | 4163 | Series B | 6037 | 4431 | 5797 |
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Hyphenate's founders and board of directors
Founder? Claim ProfileThe founders of Hyphenate is Jervis Liu.
Here are the details of Hyphenate's key team members:
- Jervis Liu: Founder & CEO of Hyphenate and founder of 1 other company.
View details of Hyphenate's Founder profiles and Board Members
Hyphenate's employee count trend
Hyphenate has 11 - 50 employees as of Jul 24. Here is Hyphenate's employee count trend over the years:
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Hyphenate's Competitors and alternates
Top competitors of Hyphenate include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Hyphenate, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
9th |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
10th |  Five9 2001, San Ramon (United States), Acquired | Provider of cloud contact center software with AI and automation | $84.1M | 75/100 | |
277th |  Hyphenate 2015, San Francisco (United States), Series C | AI-powered chatbot for customer support | $35.5M | 36/100 |
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Hyphenate's Investments and acquisitions
Hyphenate has made no investments or acquisitions yet.
Reports related to Hyphenate
Here is the latest report on Hyphenate's sector:
News related to Hyphenate
•
Hyphenate Raises $13.5 Million to Bring Instant Messaging to More AppsTechvibes•Nov 30, 2016•SiliconValley, Hyphenate, Matrix Partners China
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