Kool chat - About the company
Kool chat is a deadpooled company based in London (United Kingdom), founded in 2014. It operates as a Live chat software for websites. The company has 2054 active competitors, including 176 funded and 187 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Kool chat offers live chat software on websites for customer support & engagement. Key features include real-time visitor monitoring; mobile-responsive templates; canned responses; chat transfer; customized form builder; proactive chat support; built-in to-do task management; email chat transcripts. 4-tiered Pricing model with plans of £5, £15, £25 and £45/month for 1,3,5 and 10 Agents respectively.
- Website
- koolchat.net
- Email ID
- *****@koolchat.net
- Phone Number
- +44 **********
Key Metrics
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Kool chat's funding and investors
Kool chat has not raised any funding rounds yet.
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Kool chat's Competitors and alternates
Top competitors of Kool chat include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Kool chat, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 85/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Provider of customer communications management platform | $12M | 81/100 | ||
5th | Intercom 2011, San Francisco (United States), Series D | Provider of an AI agent and helpdesk for customer service | $242M | 80/100 | |
6th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 79/100 | ||
9th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
10th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
2516th | Kool chat 2014, London (United Kingdom), Deadpooled | Live chat software for websites | - | - | 15/100 |
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Kool chat's Investments and acquisitions
Kool chat has made no investments or acquisitions yet.
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