Luware - About the company
Luware is an unfunded company based in Zurich (Switzerland), founded in 2010. It operates as a Call center software solution. Luware has not raised any funding yet. The company has 1734 active competitors, including 177 funded and 185 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Luware offers call center software solution for businesses. Its products include LUCS, Team Manager, PresenceAssistant, RTC LAUNCHER, and SwitchBoard. LUCS allows users to manage customer calls across multiple channels. Team Manager provides group communication solution. PresenceAssistant provides auto call routing solution to the users. RTC LAUNCHER provides real-time communication through a web browser. Its partner companies include Bressner, Verba, Monday Coffee, and Swisscom. Major clients include Swissgrid, Konica Minolta, SwissCaution, and Swiss Bankers.
- Website
- luware.com
- Email ID
- *****@luware.com
- Phone Number
- +41 **********
Key Metrics
Founded Year
2010
Location
Zurich, Switzerland
Stage
Unfunded
Ranked
150th among 1734 active competitors
Employee Count
87 as on Jul 01, 2024
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Luware's funding and investors
Luware has not raised any funding rounds yet.
Luware's founders and board of directors
Founder? Claim ProfileLuware's employee count trend
Luware has 87 employees as of Jul 24. Here is Luware's employee count trend over the years:
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Luware's Competitors and alternates
Top competitors of Luware include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Luware, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Public | Cloud based platform offering unified communication solutions | $44M | 81/100 | |
4th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 81/100 | |
5th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
6th | Intercom 2011, San Francisco (United States), Series D | AI-based customer service platform for businesses | $242M | 80/100 | |
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
9th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
150th | Luware 2010, Zurich (Switzerland), Unfunded | Call center software solution | - | - | 44/100 |
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Luware's Investments and acquisitions
Luware has made no investments or acquisitions yet.
News related to Luware
Media has covered Luware for a total of 3 events in the last 1 year, 2 of them have been about company updates and 1 about partnerships.
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Luware Nimbus Companion Launches AI-Driven Customer Service for Microsoft TeamsAiThority•Nov 20, 2025•Luware
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LoopUp and Luware Partner to Integrate Telephony with Teams Contact Center PlatformDestinationcrm•Sep 24, 2025•Luware, LoopUp
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