When was Olark founded?

Olark was founded in 2009 and raised its 1st funding round within a year of its incorporation.

Where is Olark located?

Olark is headquartered in Palo Alto, United States.

Who is the current CEO of Olark?

Ben Congleton of Olark. They have also founded 1 company.

How many employees does Olark have?

As of May 31, 2026, the latest employee count at Olark is 18.

Is Olark a funded company?

Olark is a funded company, having raised a total of $***** in its 1st and only funding round, a Seed round on Jun 01, 2009.

When was the latest funding round of Olark?

Olark's latest funding was a $***** Seed round on Jun 01, 2009, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.97B in funding in 2026 to date.

Where does Olark rank among its competitors?

Olark ranks 809th amongst 2119 active competitors, of which 177 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Olark?

Olark's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Olark - 2026 Company Profile, Team, Funding & Competitors

Olark is a seed company based in Palo Alto (United States), founded in 2009 by Zach Steindler, Roland Osborne, Ben Congleton and Matt Pizzimenti. It operates as an AI-powered live chat platform for affordable, accessible customer service. Olark has raised an undisclosed amount in funding. The company has 2119 active competitors, including 177 funded and 191 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

AI-powered live chat platform for affordable, accessible customer service. It provides businesses with tools to deliver support, drive sales, and capture leads through live chat, chatbots, and SMS. The platform emphasizes accessibility, ensuring its chat widget and software are compliant with WCAG standards. It offers features like customization, automation, reporting, searchable transcripts, and real-time engagement. Integrations with other systems are supported through a flexible API and a directory of plugins. The company's solutions are designed to enhance human skills with practical AI, offering a human-friendly approach to chatbots and automation. It is a SaaS platform that offers pricing plans and free trials.

Website: www.olark.com/
Social
Email ID: *****@olark.com

Key Metrics

Founded Year

2009

Location

Palo Alto, United States

Stage

Seed

Latest Funding Round

Seed, Jun 01, 2009, $*****

Investors

Y Combinator

Ranked

809^th among 2119 active competitors

Employee Count

18 as on May 31, 2026

Similar Companies

LiveChat & 594 more

View Olark's full profile

Olark has raised funding over 1 round. Its latest funding round was a Seed round on Jun 01, 2009 for $*****. 1 investor participated in its latest round. Olark has 1 institutional investor.

Here is the list of recent funding rounds of Olark:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 01, 2009	8018146	Seed	9808219	3152613	2051572	6508714

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View details of Olark's funding rounds and investors

The founders of Olark are Zach Steindler, Roland Osborne, Ben Congleton and Matt Pizzimenti. Ben Congleton is the CEO of Olark.

Here are the details of Olark's key team members:

Zach Steindler: Co-Founder of Olark.
Roland Osborne: VP Product | Cofounder of Olark.
Ben Congleton: CoFounder & CEO of Olark.
Matt Pizzimenti: Co-Founder of Olark.
Contact Info: 1 email address

View details of Olark's Founder profiles and Board Members

Olark's employee count trend

Olark has 18 employees as of May 26. Here is Olark's employee count trend over the years:

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Top competitors of Olark include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Olark, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	84/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Cisco Investments & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, EDBI & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Bessemer Venture Partners, Index Ventures ... & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
10th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	77/100
809th	Olark 2009, Palo Alto (United States), Seed	AI-powered live chat platform for affordable, accessible customer service	-	Y Combinator	24/100