Tidio - About the company
Tidio is a series B company based in Szczecin (Poland), founded in 2013 by Marcin Wiktor and Titus Golas. It operates as a Platform offering AI customer experience software. Tidio has raised $26.8M in funding from PeakSpan Capital and Inovo Venture Partners. The company has 2691 active competitors, including 246 funded and 228 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Platform offering AI customer experience software. It is a B2B SaaS startup and provider of customer support software with live chat, chatbot, and agentic AI capabilities.
- Website
- www.tidio.com/
- Social
- Email ID
- *****@tidio.net
- Phone Number
- +48 **********
Key Metrics
Founded Year
2013
Location
Szczecin, Poland
Stage
Series B
Total Funding
$26.8M in 2 rounds
Latest Funding Round
Investors
Ranked
113th among 2691 active competitors
Annual Revenue
$1M - $10M as on Dec 31, 2023
Employee Count
181 as on Jun 30, 2026
Legal entities associated with Tidio
Tidio is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Tidio Poland Sp. z o.o CIN: 725583 , Poland, Active | Apr 03, 2018 | $1M - $10M (As on Dec 31, 2023) | - |
Sign up to download Tidio's company profile
Tidio's funding and investors
Tidio has raised a total funding of $26.8M over 2 rounds. Its first funding round was on Nov 20, 2019. Its latest funding round was a Series B round on May 12, 2022 for $*****. 3 investors participated in its latest round. Tidio has 3 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Tidio:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
May 12, 2022 | 8277204 | Series B | 7439316 | 9687927 | 2304387 | 3019870 |
Nov 20, 2019 | 1387247 | Seed | 5988722 | 6255217 | 5446103 |
Access funding benchmarks and valuations. Sign up today!View details of Tidio's funding rounds and investors
Tidio's founders and board of directors
Founder? Claim ProfileHere are the details of Tidio's key team members:
- Marcin Wiktor: Co-Founder of Tidio.
- Titus Golas: Co-Founder & CEO of Tidio and founder of 1 other company.
View details of Tidio's Founder profiles and Board Members
Tidio's employee count trend
Tidio has 181 employees as of Jun 26. Here is Tidio's employee count trend over the years:
Uncover Tidio's growth story! Sign up today!
Access Tracxn on any website
Install Tracxn ExtensionOur Google Chrome extension lets you view company details while browsing their websites
Tidio's Competitors and alternates
Top competitors of Tidio include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Tidio, ranked by Tracxn score:
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!
Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 84/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Provider of customer communications management platform | $12M | 80/100 | ||
5th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
8th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
113th | Platform offering AI customer experience software | $26.8M | 50/100 |
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!Looking for more details on Tidio's competitors? Click here to see the top ones
Tidio's Investments and acquisitions
Tidio has made no investments or acquisitions yet.
News related to Tidio
•
•
Tidio Expands Lyro AI to Email, Delivering Market-Leading Automation for Support TeamsMarTech Series•Nov 19, 2024•Tidio
•
•
•
Tidio raises $25M to automate customer service interactionsTechCrunch+•May 12, 2022•Tidio, PeakSpan Capital, Inovo Venture Partners
Get curated news about company updates, funding rounds, M&A deals and others. Sign up today!Are you a Founder ?
FAQs about Tidio
Explore our recently published companies
- Cognivo - Chennai based, 2026 founded, Unfunded company
- Roopsagarsofa - Unfunded company
- Worldbboybattle - 2014 founded, Unfunded company
- Drivecrs - Unfunded company
- Neplfootball - Unfunded company
- Granretto - 2012 founded, Unfunded company
