Voxeo - About the company
Voxeo is an acquired company based in Orlando (United States), founded in 1999 by Jonathan Taylor. It operates as an IVR and Customer Service Solutions PaaS. Voxeo has raised $39.1M in funding from North Atlantic Capital and Florida Growth Capital. The company has 1353 active competitors, including 143 funded and 157 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Voxeo provides hosting and on-premise platform solutions for enterprises to optimize their operations. Help enterprises improve service and lower costs by automating and connecting their most common phone calls with IVR and VoIP technology. Delivers services from speech-driven call routing and customer self-service to outbound notifications, social customers engagement, integrated channels and innovative SIP applications. Offers real-time analytics to tune and optimize self-service applications for improved automation rates and a better customer experience. It got acquired by Aspect software in July'13.
- Website
- voxeo.com
Key Metrics
Founded Year
1999
Location
Orlando, United States
Stage
Acquired
Total Funding
$39.1M in 4 rounds
Latest Funding Round
Investors
Ranked
111th among 1353 active competitors
Employee Count
132 as on Dec 31, 2022
Investment & Acquisitions
Exit Details
Acquired by Aspect (Jul 10, 2013)
Legal entities associated with Voxeo
Voxeo is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
VOXEO Corp CIN: 1126283 , United States, Active | $5M - $25M (As on Oct 28, 2009) | - | - | |
Voxeo Corporation CIN: 201373457 , United States, Active | Sep 01, 2015 | - | 132 (As on Dec 31, 2022) | - |
Voxeo's acquisition details
Click here to take a look at Voxeo's acquisition in detail
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Voxeo's funding and investors
Voxeo has raised a total funding of $39.1M over 4 rounds. Its first funding round was on Sep 18, 2000. Its latest funding round was a Series D round on Nov 13, 2009 for $*****. 3 investors participated in its latest round. Voxeo has 5 institutional investors.
Here is the list of recent funding rounds of Voxeo:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 13, 2009 | 9586016 | Series D | 5922521 | 5325903 | 8959238 | 9047819 |
Apr 2002 | 6303004 | Series C | 6992707 | 7963518 | 2685779 | 4409035 |
Nov 12, 2001 | 9857136 | Series C | 9619360 | 1547334 | 6469571 |
View details of Voxeo's funding rounds and investors
Voxeo's founders and board of directors
Founder? Claim ProfileThe founders of Voxeo is Jonathan Taylor.
Here are the details of Voxeo's key team members:
- Jonathan Taylor: Former Founder of Voxeo and founder of 2 other companies, Entrenext and Sighthound. They are also an angel investor in 3 startups.Contact Info: 1 email address
View details of Voxeo's Founder profiles and Board Members
Voxeo's employee count trend
Voxeo has 132 employees as of Dec 22. Here is Voxeo's employee count trend over the years:
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Voxeo's Competitors and alternates
Top competitors of Voxeo include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Voxeo, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Public | Cloud based platform offering unified communication solutions | $44M | 81/100 | |
4th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 81/100 | |
5th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
6th | Intercom 2011, San Francisco (United States), Series D | AI-based customer service platform for businesses | $242M | 80/100 | |
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
9th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
111th | Voxeo 1999, Orlando (United States), Acquired | IVR and Customer Service Solutions PaaS | $39.1M | 46/100 |
Looking for more details on Voxeo's competitors? Click here to see the top ones
Voxeo's Investments and acquisitions
Voxeo has acquired 3 companies including ClackPoint, VoiceObjects and Micromethod Technologies. Voxeo has not made any investments as of now.Here is the list of its acquisitions:
Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Jan 20, 2010 | Acquisition | 2008 | Cambridge (United Kingdom) | |
Dec 09, 2008 | Acquisition | 2001 | Bergisch Gladbach (Germany) | |
Aug 19, 2008 | Acquisition | 2004 | Orlando (United States) |
See all acquisitions by Voxeo
News related to Voxeo
•
Aspect acquires customer service software company Voxeo in $150m dealThe Next Web•Jul 10, 2013•Voxeo, Aspect
•
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