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Voxeo - About the company

Voxeo is an acquired company based in Orlando (United States), founded in 1999 by Jonathan Taylor. It operates as an IVR and Customer Service Solutions PaaS. Voxeo has raised $39.1M in funding from North Atlantic Capital and Florida Growth Capital. The company has 1353 active competitors, including 143 funded and 157 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Voxeo provides hosting and on-premise platform solutions for enterprises to optimize their operations. Help enterprises improve service and lower costs by automating and connecting their most common phone calls with IVR and VoIP technology. Delivers services from speech-driven call routing and customer self-service to outbound notifications, social customers engagement, integrated channels and innovative SIP applications. Offers real-time analytics to tune and optimize self-service applications for improved automation rates and a better customer experience. It got acquired by Aspect software in July'13.
Website
voxeo.com
Social
XFacebook
Key Metrics
Founded Year
1999
Location
Orlando, United States
Stage
Acquired
Total Funding
$39.1M in 4 rounds
Latest Funding Round
Ranked
Employee Count
132 as on Dec 31, 2022
Investment & Acquisitions
Similar Companies
Exit Details
Acquired by Aspect (Jul 10, 2013)

Voxeo's acquisition details

Voxeo got acquired by Aspect on Jul 10, 2013 at an acquisition amount of $*****.
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Voxeo's funding and investors

Voxeo has raised a total funding of $39.1M over 4 rounds. Its first funding round was on Sep 18, 2000. Its latest funding round was a Series D round on Nov 13, 2009 for $*****. 3 investors participated in its latest round. Voxeo has 5 institutional investors.

Here is the list of recent funding rounds of Voxeo:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Nov 13, 2009
9586016
Series D
5922521
5325903
8959238
9047819
Apr 2002
6303004
Series C
6992707
7963518
2685779
4409035
Nov 12, 2001
9857136
Series C
9619360
1547334
6469571
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Voxeo's founders and board of directors

Founder? Claim Profile
The founders of Voxeo is Jonathan Taylor.
Here are the details of Voxeo's key team members:

Voxeo's employee count trend

Voxeo has 132 employees as of Dec 22. Here is Voxeo's employee count trend over the years:
Employee count trend for Voxeo
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Voxeo's Competitors and alternates

Top competitors of Voxeo include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Voxeo, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for RingCentral
RingCentral
1999, Belmont (United States), Public
Cloud based platform offering unified communication solutions
$44M
81/100
4th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
81/100
5th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
80/100
6th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
AI-based customer service platform for businesses
$242M
80/100
7th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$2.98B
79/100
8th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
78/100
9th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
77/100
10th
Logo for Zoho
Zoho
1996, Chennai (India), Unfunded
Provider of cloud-based business software suite for diverse operational requirements
-
-
76/100
111th
Logo for Voxeo
Voxeo
1999, Orlando (United States), Acquired
IVR and Customer Service Solutions PaaS
$39.1M
46/100
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Voxeo's Investments and acquisitions

Voxeo has acquired 3 companies including ClackPoint, VoiceObjects and Micromethod Technologies. Voxeo has not made any investments as of now.
Here is the list of its acquisitions:
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Jan 20, 2010
Acquisition
2008
Cambridge (United Kingdom)
Dec 09, 2008
Acquisition
2001
Bergisch Gladbach (Germany)
Aug 19, 2008
Acquisition
2004
Orlando (United States)
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News related to Voxeo

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